Called 311 for the first time yesterday to see about getting DPW to find a metal grate that’s going to stay put atop this hole at Fell and Masonic.
Somehow, I’m 311’s “customer” instead of just a Samaritan trying to help San Francisco govmint to its job better.
This thing is more than a foot wide – a touch dangerous, I thought:
Who had the idea to start calling taxpayers customers?
Maybe this is part of the problem?
Anyway, they wanted my phone number.
How 311 having my digits would help DPW I know not…
(Hey is there some button to push so you can talk to the 311 operator right away instead of listening to their canned spiel? I know not. Oh well.)