Uh, Actually 311 Operator, I’m NOT Your Customer – Fixing the Gaping Hole of Fell Street

Called 311 for the first time yesterday to see about getting DPW to find a metal grate that’s going to stay put atop this hole at Fell and Masonic.

Somehow, I’m 311′s “customer” instead of just a Samaritan trying to help San Francisco govmint to its job better.

This thing is more than a foot wide – a touch dangerous, I thought:

Who had the idea to start calling taxpayers customers?

Maybe this is part of the problem?

Anyway, they wanted my phone number.

How 311 having my digits would help DPW I know not…

(Hey is there some button to push so you can talk to the 311 operator right away instead of listening to their canned spiel? I know not. Oh well.)

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One Response to “Uh, Actually 311 Operator, I’m NOT Your Customer – Fixing the Gaping Hole of Fell Street”

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