Uh, Actually 311 Operator, I’m NOT Your Customer – Fixing the Gaping Hole of Fell Street

Called 311 for the first time yesterday to see about getting DPW to find a metal grate that’s going to stay put atop this hole at Fell and Masonic.

Somehow, I’m 311′s “customer” instead of just a Samaritan trying to help San Francisco govmint to its job better.

This thing is more than a foot wide – a touch dangerous, I thought:

Who had the idea to start calling taxpayers customers?

Maybe this is part of the problem?

Anyway, they wanted my phone number.

How 311 having my digits would help DPW I know not…

(Hey is there some button to push so you can talk to the 311 operator right away instead of listening to their canned spiel? I know not. Oh well.)

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This entry was posted on Tuesday, February 1st, 2011 at 12:17 pm and is filed under government. You can follow any responses to this entry through the RSS 2.0 feed. Responses are currently closed, but you can trackback from your own site.

One Response to “Uh, Actually 311 Operator, I’m NOT Your Customer – Fixing the Gaping Hole of Fell Street”

  1. Tweets that mention Uh, Actually 311 Operator, I’m NOT Your Customer – Fixing the Gaping Hole of Fell Street « San Francisco Citizen -- Topsy.com says:
    February 1, 2011 at 1:23 pm

    [...] This post was mentioned on Twitter by Breaking SF News, Yancey at Yancey G and JobShoots, SF Community News. SF Community News said: Uh, Actually 311 Operator, I’m NOT Your Customer – Fixing the Gaping Hole of Fell Street: Called 311 for the first… http://dlvr.it/FZsV5 [...]