OMG! Clipper Customer Service Centers to Open in San Francisco – Wednesday, Wednesday, Wednesday!

That’s right, the transit kiosk in the Embarcadero Station has been “re-engineered and rebranded.”

Starting Wednesday, February 23rd, 2011, your Embarcadero BART/Muni station is going all-out for Clipper. That means that you’ll have a convenient  place to go if you want to trade-in your damaged Clipper Card ‘n stuff.

Like my one and only. It fell to pieces after just a two-day acetone bath. Still works though, as the all-important antenna is mostly intact, mostly.

Click to expand

All the deets are below.

(Now technically, this excloo event is for “the media,” but it’s not a secret or nothing – it’s been posted up for tout le monde to see. Dress up (or down, one or the other) and you’ll fit right in.)

“Clipper(SM) Customer Service Centers to Open in San Francisco

Who: Jon Rubin, MTC Commissioner, Clipper project staff

What: Unveiling of new full-service Clipper(SM) customer service center at Embarcadero BART/Muni station. After Jon Rubin’s remarks, MTC Public Information Officer John Goodwin will lead media to the Ferry Building for a photo/video opportunity at another new customer service center opening in the Bay Crossings store.

When: Wednesday, Feb. 23, 2011, 2 p.m. PST

Where: Concourse Level, East End Embarcadero BART/Muni Station San Francisco

Background: The Metropolitan Transportation Commission (MTC) has re-engineered and rebranded the transit kiosk in the Embarcadero BART/Muni station to focus on Clipper card customer service. In addition to basic card purchase and add-value transactions available at all Clipper retailers (including more than 100 Walgreens stores), the kiosk offers a higher level of service and equipment, allowing travelers to:

– exchange a damaged or defective card for a new one
– receive senior and youth Clipper cards
– use transit benefit vouchers and/or debit cards to load value onto a Clipper card
– get answers to questions about the Clipper program

Clipper is now used to pay fares on 374,000 transit trips each weekday. Participating operators include AC Transit, BART, Caltrain, San Francisco Muni, Golden Gate Transit & Ferry, Dumbarton Express, SamTrans, and Santa Clara County’s Valley Transportation Authority. MTC is the transportation planning, coordinating and financing agency of the nine-county San Francisco Bay Area.”

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