So-Called World Capital of Innovation Can’t Seem to Solve the Bedbug Problem – Here’s the Letter You Will Get

You know, after you been bitten hundreds of times by bedbugs, which, you know, are all over the place in San Francisco. Still.

Like at your hotel, dear Visitor.

Like, I don’t know, did the Hotel Whitcomb,change its name owing to some issue with bedbugs?

The old Ramada is now the new Whitcomb. But it’s still the same place:

Click to expand

Oh, here we go:

Downtown Bedbug Attack Costs Ramada $71,000

(I don’t know if I’d call this area “downtown,” but anywho, wow.)

Now, let’s hear from Kris Betz, Hotel Whitcomb Director of Operations, to get a (somewhat) canned response to a relatively recent allegation of infestation:

“19 July 2011

Dear Guest,

We are sorry for any discomfort that you may have experienced and we are very concerned about what happened. We want you to know that it is our highest priority to provide our guests with the cleanest rooms possible. We have a dedicated inspection team of trained staff that inspects all our rooms to ensure that these cases do not arise.

As you mentioned that you did not find any evidence, so it is possible you could have encountered them elsewhere. Please note that this incident has nothing to do with the cleanliness of our rooms. Please rest assured that this is not a reflection of our facilities cleanliness, as we take pride in providing excellent service and the cleanest accommodations, for all our guests.

Please feel free to contact me at your convenience so we may discuss any circumstances which may have occurred and please accept our sincerest apologies.

Kris Betz, Director of Operations”

I don’t know, man, I feel sorry for the Euros what stay at this place. They’re pretty much all gorgeous,* in-shape,* natural blond(e)s,* who just want to have fun in the 415, you know, they just want to pose for photos with big American police cars and fire trucks and stuff like that and what’s so wrong with that?

I feel sorry for them when they get shot and killed on Mason in Union Square or run over and killed by drunk drivers on Masonic or bitten 400 times by bedbugs during one stay.

I kind of feel that we’re letting these people down. I feel we’re shirking our obligations to our tourists. 

If I were Director of Operations at Hotel Whitcomb, I would engage in total war with the bedbugs.

And I wouldn’t write “Dear Guest” letters what discuss possibilities and evidence.

Just saying.

*Unlike me.

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3 Responses to “So-Called World Capital of Innovation Can’t Seem to Solve the Bedbug Problem – Here’s the Letter You Will Get”

  1. tobymarx says:

    Just so you know, this hotel was originally named the Whitcomb.

  2. sfcitizen says:

    Muchas!

    So, Whitcomb, then Ramada, then Whitcomb again?

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