Posts Tagged ‘311’

You’re Supposed to Call 311 on Corporate Shuttle Buses, But the Companies Would Prefer You To Call New “How’s My Driving” Numbers

Thursday, September 15th, 2016

You can barely see the telephone icon on the blue SFMTA sticker – it’s right next to the “311” you’re supposed to dial if you’re a “vigilante” who’s seen some improper bus driving behavior. But OTOH, it’s easy to see the How’s My Driving? sticker, so one imagines that 311 would get fewer complaint calls now?


The companies certainly don’t want to end up like Bauer’s, with all those 311 calls, that’s for sure

I’ve Never Seen a New-School LED Traffic Signal Not Working, But Here’s One – On Hayes Street – But It Got Fixed, Quickly, Via 311

Thursday, February 11th, 2016

[Oh look, it’s me being “upbeat.” WARNING: Boredom ahead – feel free to click off somewhere else.]

I’ll tell you back in the day, traffic signals used to get busted all the time, cause incandescent bulbs would burn out. Then we got LED lights instead – a bunch of little points of light, so if one two go bad it’s no biggee because there are tons of others telling you to stop.

Of course it’s possible for the entire assembly to lose its power for other reasons, as here, on Hayes:

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I’ve never seen this before. (This is the point of my post, sorry.) So I called 311 and (unlike the cases where low-level RPD workers beg me, literally beg me, to call 311 to get whatever issue right on up to the Big Guy in McLaren Lodge the next morning) I got through with a quickness and then I never noticed this busted signal again, like the next day.

IDK why 311 thinks I need some case # – it’s like my duty is extinguished as soon as I hang up. It’s on you guys now.

(I’ll tell you, one time I called the 911 for a missing manhole (personhole? I lack the proper vocabulary, obvs. In my day we called ’em “manhole covers” ’cause THAT WAS THE WAY WE LIKED IT) cover on Fell at Lyon in the Western Addition. And 911 was like, oh, we’ll contact DPW (with the implication being that that’s what I should have done instead) and I’m like, thinking to myself here, uh, no, if somebody on a moped on Fell runs over this giant hole, IT’S GOOD-NIGHT NURSE. Ergo, that’s the emergency.)

Anyway, the System works, sometimes…

Floodland: San Francisco Can’t Handle a Little Rain, So It Awakes to Flooded Streets, Buildings and Cars

Wednesday, December 3rd, 2014

Here’s how the east end of Cayuga looks this AM, near the 101:

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And here’s how people are reacting:

“I looked out front and the manhole in the street in front of our house was bubbling water a foot into the air. My neighbors were outside with flooding downstairs as well. I called 311 and was on hold for a while. During that time a fire truck went by and stopped at the other end of the block and stayed their for a while. Other people living down there were out on the sidewalks so I assume the whole street was flooding. Soon after the bubbling stopped. After like 20 minutes of being on hold I got a hold of an operator and reported the situation and she said they’re having flooding issues all across the city, but apparently they don’t coordinate with the fire department so they have no idea what they did.”

It’s Floodland!

A Case Study of SFMTA’s Controversial “MUNI-COMMUTER” Shuttle Program: The New Stops at Hayes and Clayton

Monday, August 4th, 2014

Here’s what things looked like on August 1, 2014 at a MUNI bus stop that just debuted as a new “commuter shuttle” stop:

I think MUNI meant to say MUNI/COMMUTER SHUTTLES instead of MUNI-COMMUTER SHUTTLES, but who knows.

Note that the small print advises those with Concerns or Complaints to go to Hell call 311.

Here’s the place, on Hayes at Clayton:

Things were pretty sedate around here before the shuttle program began. (Yes, Hayes is a thoroughfare, as it has the 21 Hayes bus line but that bus doesn’t run as much as the nearby #5 Fulton just to the north or the lines on Haight just to the south.)

Anyway, some of the area NIMBYs are upset, so they started a direct mail campaign and they posted fliers about.

Like here on this rather dirty building, which lost some paint when the fliers came down cause the tape they used was extra strong oh well:

So that’s it – life here is pretty much the same as far as I can tell. I’ve jogged past these two stops, the inbound and the outbound right across the street from each other, four times now, during times when I know that there are hundreds of people milling about the 415 / 628 waiting for dozens of shuttles, and I haven’t seen nothing.

Perhaps the NIMBYs were wrong? Perhaps all good and bad points about life in the 94117 will remain unaffected?

We’ll see.

San Francisco Briefly Freaks Out Over Unannounced Siren Test for the End of Sunday Streets 2012?

Sunday, August 26th, 2012

Looks as if we got our weekly Tuesday Noon Siren Test in early when some of San Francisco’s emergency sirens went off today at 3:45PM to … mark the end of Sunday Streets Chinatown?

Take a look:

The siren signified the end of Sunday Streets this week in Chinatown. We apologize for any concern.”

So more than just the one siren went off and that was the mistake?

Why should our City Family be horsing around with the emergency sirens in the first place?

So we should call them San Francisco’s Emergency/End of Sunday Streets sirens?

Anyway, it sounded like this:

Here’s an update from Tom Prete of Ocean Beach Bulletin:

“A siren from San Francisco’s Outdoor Public Warning System sounded at about 3:45 p.m. Sunday, but a City Twitter account stated that the siren was activated accidentally.”

And here comes Johnny-come-lately

“The sirens were activated citywide inadvertently this afternoon. There is no emergency in San Francisco.

Thank you,
Alert SF”

Double Pwnage: NoPA NIMBY “Neighbors” Lose on a Divisadero Bank Branch and Ragazza Pizza’s Backyard

Friday, March 18th, 2011

You can deny the manifest pwnage all you want, but it’s not going to fool anyone.

Case closed yesterday, or near enough.

On to new endeavours, why not? Like that Federal Reserve Bank we have in the Financh – it’s a chain too! OMG! OMG!

Barking at the moon just a few blocks from the Popeye’s chick chick and host of other chain outlets. And when’s that new Target coming to replace the Mervyn’s that replaced that Sears? Oh well:

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And Ragazza Pizzeria will be able to use its backyard, it was decided yesterday as well.

Who says the haterz, the griefers always win?

Uh, Actually 311 Operator, I’m NOT Your Customer – Fixing the Gaping Hole of Fell Street

Tuesday, February 1st, 2011

Called 311 for the first time yesterday to see about getting DPW to find a metal grate that’s going to stay put atop this hole at Fell and Masonic.

Somehow, I’m 311’s “customer” instead of just a Samaritan trying to help San Francisco govmint to its job better.

This thing is more than a foot wide – a touch dangerous, I thought:

Who had the idea to start calling taxpayers customers?

Maybe this is part of the problem?

Anyway, they wanted my phone number.

How 311 having my digits would help DPW I know not…

(Hey is there some button to push so you can talk to the 311 operator right away instead of listening to their canned spiel? I know not. Oh well.)

A Most Popular Public-Private Partnership – the System that Tows That Prius from Your Driveway

Tuesday, August 24th, 2010

Step One: Yet Another Pruis Driver parks in front of your garage, oblivious to the World Outside, as is typical for a strong minority of Toyota Prius drivers around the bay area.

Step Two: The cold dawn of day reveals the issue so you call DPT, which will quickly issue a hefty fine and then call for the for-profit part of the deal.

Step Three: It’s buh-bye, Prius, towed away by a somewhat corrupt private company with a euphemistic name. (Note the freeway stickers that take the “H” out of HOV)

(Note the dolly. Does the dolly cost extra? Oh, hell yes, the dolly should always cost extra. That’s how they get you.)

$700 later, the Prius driver will have a painful memory (no matter how rich he or she is) and everyone else will be enriched.  

This whole process can be as fast as two shakes of a lamb’s tail. If only all private-public partnerships worked so efficiently!