Posts Tagged ‘clipper card’

Brace Yourselves, Transit Riders: “$3 Acquisition Fee for New Adult Clipper Cards Takes Effect Sept. 1, 2012″

Tuesday, August 21st, 2012

Sounds fair enough.

I had a Clipper Card once:

Turns out that it couldn’t handle a simple two-day acetone bath, you know, the better to help see what’s inside.

Actually that was the predecessor to the Clipper, the Translink. Same basic thing though. Now here’s a real Clipper in a flashlight shot to show you where the heart is, that dark square at the bottom:

I think I got it for free.

I think I gave it away.

Anyway, all the deets:

“$3 Acquisition Fee for New Adult Clipper® Cards Takes Effect Sept. 1 - Fee Will Cover Costs, Encourage Long-Term Use

OAKLAND, Calif., Aug. 20, 2012 – Beginning September 1, 2012, new Adult Clipper cards will cost $3. As an incentive for customers to try automatically reloading their Clipper cards, Clipper will waive the $3 fee for customers who sign up for the Autoload feature when they order a card online at clippercard.com.

The new $3 fee is only for new Adult Clipper cards; Youth and Senior Clipper cards remain free, and the fee for a Regional Transit Connection Clipper card, for transit riders with qualifying disabilities, remains $3.

Clipper is the reloadable card that allows Bay Area transit riders to load cash value and monthly passes over the phone, online at clippercard.com and at a variety of retail locations, including most Bay Area Walgreens stores. Clipper is accepted on San Francisco Muni, BART, Golden Gate Transit and Ferry, Caltrain, SamTrans, AC Transit, Santa Clara Valley Transportation Authority (VTA), Dumbarton Express, and San Francisco Bay Ferry (currently only on the South San Francisco/East Bay route).

Clipper cards have been free since the transit card program launched in June 2010. Clipper provided the cards free of charge over the past two years as an incentive for the hundreds of thousands of Bay Area transit riders to try the card. The incentive appears to have been successful, with more than 15 million trips taken using Clipper cards in July 2012. On an average weekday, transit riders take more than 600,000 trips using the card.

“We want to encourage people to keep their cards, reload them automatically and use them for a long time, rather than throwing them out and getting new ones,” said Carol Kuester, director of the Metropolitan Transportation Commission’s Electronic Payment section. “Charging a fee for the card also helps us be better stewards of public funds.”

Clipper offers convenience by keeping track of passes, discount tickets, ride books and cash value that customers load onto it, while automatically applying all applicable fares, discounts and transfer rules. Since Clipper cards can be registered for added security, customers whose cards are lost or stolen can have their card replaced and balance restored for a fee. Clipper customers with questions about their Clipper account can log in to their accounts at clippercard.com or call Clipper Customer Service at 877-878-8883 or TDD/TYY: 711 or 800-735-2929.

Clipper is a project of the Metropolitan Transportation Commission (MTC), the transportation planning, financing and coordinating agency for the nine-county San Francisco Bay Area.  A question-and-answer page about the $3 Clipper card acquisition fee may be found on the MTC Web site at http://www.mtc.ca.gov/news/press_releases/rel575.htm.

SOURCE  Metropolitan Transportation Commission

Metropolitan Transportation Commission”

OMG, the Embarcadero Station Clipper Customer Service Center is Up and Running!

Tuesday, March 1st, 2011

They promised it, and now it’s here, up and running. Hurray!

Deets below.

“If there was a problem yo I’ll solve it. Check out the hook while my DJ revolves it”

That’s right, the transit kiosk in the Embarcadero Station has been “re-engineered and rebranded.”

Starting Wednesday, February 23rd, 2011, your Embarcadero BART/Muni station is going all-out for Clipper. That means that you’ll have a convenient  place to go if you want to trade-in your damaged Clipper Card ‘n stuff.

“Clipper(SM) Customer Service Centers to Open in San Francisco

Background: The Metropolitan Transportation Commission (MTC) has re-engineered and rebranded the transit kiosk in the Embarcadero BART/Muni station to focus on Clipper card customer service. In addition to basic card purchase and add-value transactions available at all Clipper retailers (including more than 100 Walgreens stores), the kiosk offers a higher level of service and equipment, allowing travelers to:

– exchange a damaged or defective card for a new one
– receive senior and youth Clipper cards
– use transit benefit vouchers and/or debit cards to load value onto a Clipper card
– get answers to questions about the Clipper program

Clipper is now used to pay fares on 374,000 transit trips each weekday. Participating operators include AC Transit, BART, Caltrain, San Francisco Muni, Golden Gate Transit & Ferry, Dumbarton Express, SamTrans, and Santa Clara County’s Valley Transportation Authority. MTC is the transportation planning, coordinating and financing agency of the nine-county San Francisco Bay Area.”

 

OMG! Clipper Customer Service Centers to Open in San Francisco – Wednesday, Wednesday, Wednesday!

Monday, February 21st, 2011

That’s right, the transit kiosk in the Embarcadero Station has been “re-engineered and rebranded.”

Starting Wednesday, February 23rd, 2011, your Embarcadero BART/Muni station is going all-out for Clipper. That means that you’ll have a convenient  place to go if you want to trade-in your damaged Clipper Card ‘n stuff.

Like my one and only. It fell to pieces after just a two-day acetone bath. Still works though, as the all-important antenna is mostly intact, mostly.

Click to expand

All the deets are below.

(Now technically, this excloo event is for “the media,” but it’s not a secret or nothing – it’s been posted up for tout le monde to see. Dress up (or down, one or the other) and you’ll fit right in.)

“Clipper(SM) Customer Service Centers to Open in San Francisco

Who: Jon Rubin, MTC Commissioner, Clipper project staff

What: Unveiling of new full-service Clipper(SM) customer service center at Embarcadero BART/Muni station. After Jon Rubin’s remarks, MTC Public Information Officer John Goodwin will lead media to the Ferry Building for a photo/video opportunity at another new customer service center opening in the Bay Crossings store.

When: Wednesday, Feb. 23, 2011, 2 p.m. PST

Where: Concourse Level, East End Embarcadero BART/Muni Station San Francisco

Background: The Metropolitan Transportation Commission (MTC) has re-engineered and rebranded the transit kiosk in the Embarcadero BART/Muni station to focus on Clipper card customer service. In addition to basic card purchase and add-value transactions available at all Clipper retailers (including more than 100 Walgreens stores), the kiosk offers a higher level of service and equipment, allowing travelers to:

– exchange a damaged or defective card for a new one
– receive senior and youth Clipper cards
– use transit benefit vouchers and/or debit cards to load value onto a Clipper card
– get answers to questions about the Clipper program

Clipper is now used to pay fares on 374,000 transit trips each weekday. Participating operators include AC Transit, BART, Caltrain, San Francisco Muni, Golden Gate Transit & Ferry, Dumbarton Express, SamTrans, and Santa Clara County’s Valley Transportation Authority. MTC is the transportation planning, coordinating and financing agency of the nine-county San Francisco Bay Area.”