Posts Tagged ‘fee’

MANSPLAINER: These Poor Women Have NO IDEA Their FORD GOBIKE Joyride to Sausalito Will Cost Them MORE THAN $100

Thursday, July 27th, 2017

This is so sad. Here’s what tourists see when they’re thinking about renting a FORD-branded rental bike in Frisco:

Capturesdfd

So, one trip is $3 and you can rent a bike for all day for just $10. This is what the tourists see. I’m srsly. Of course there’s more in there, stuff about how you have to check your bike back in within 30 minutes or you get hit with late fees, but the tourists don’t see that part.

How do I know this?

  1. Well, check Yelp. That litany is for the service what ended last month, the not-much-used and taxpayer-funded Bay Area Bike Share, but the successor service, the taxpayer and Ford Marketing-funded Ford GoBike joint, gets the same complaints. See below; AND
  2. I’ve asked people when I’ve seen them in / going to Sausalito. A man in one group said that they were paying $10 per 24 hours and a woman in this pair, as seen on the Golden Gate Bridge, said they were getting their rentals for “$9 for the whole day.”

IMG_7392 copy

But the real price for pedaling through Frisco (that’s a long way already on these hefty bikes as the closest stations are FAR AWAY, currently) over the bridge to Sausalito and back again is $16 for the first hour and then $12 an hour after that. So if your trip takes five hours, which is totally possible, then you’re paying $64 per bike. Times two is $128. Minus the $20 they already knew about leaves us with $108 MORE THAN EXPECTED.

Of course less time = less money and more time, as you can read about on Yelp = more money.

Hey, are the people at Ford Motor Company, Motivate International, and/or SFMTA/SFGov aware of this issue?

YEP.

Now, do they give a fuck?

NOPE, apparently not.

Oh well. So if your goal is to market Ford Motor Company to youth and to get “more butts in bikes,” then having newcomers pedal two-wheeled advertising vehicles where other ads aren’t allowed (like on the GGB) is great. You’d want ALL of Frisco’s tourists to make the same mistake.

Now, isn’t it ironic, don’tcha think, that our SFMTA insists (in one line item on a grocery list longer than your arm) that any competitors to FORD MOTOR COMPANY GOBIKE properly make clear to users how much they have to pay, but the existing government-approved, government-funded (IDK, monopoly? or) entity isn’t doing that at all currently, and hasn’t done for the past few years as well?

PROPOSALS:

  1. Hey, why not change GoBike’s misleading language to something that tourists, you know, some of whom don’t have the best handle on English, can understand, like NON-misleading language?
  2. Hey, why not have a text message sent to users telling them that their time is up when their time is up and then say, OK, it’s $12 per hour starting now?

And I’ll tell you, I don’t like the phrase THREE DAY PASS that FoMoCo uses for its $20 option either, and here’s why. If Sarge gave Gomer Pyle…

Jim_Nabors_Frank_Sutton_Gomer_Pyle_1966

… a three-day pass to go off-base, would he have to come back to base every half-hour? I think not, Gentle Reader. I think not.

Anyway, that’s what I ponder when I see all those GB’s on the GGB.

Ah, the Yelp:

“I like the Bikes but the renting cost of the Bikes are very  expensive. There are 3 options to rent the bikes: Short-term pass 3 dollars for 30 minutes, the day pass $9.95, and 3 day pass $19.95. I picked 2 Bikes for the day pass for $9.95 each. I thought that was good price for a day and only rode 2 hours and 15 minutes and returned the Bikes. However, they charge me $73 that is super expensive. The tricky part is the Bikes only allowed for 30 minutes if u want to bike more than 30 minutes, you will pay $3 for extra 15 minutes. That is why I end up paying more than $70 2 Bikes for two hours.”

“FRAUD ALERT!
I was so excited when I heard about this service that I went right to their website to sign up. However, what they state in bold print about costs and ride time on their website is not what you agree to in the fine print of your membership agreement. Coupled with the fact that a company that is engaging in shady (i.e. illegal) activities from the gate, now has your credit card number, a link to your specific clipper card, and an app on your phone all before you ever even get on a bike is, in my opinion–A BIG RED FLAG. READ THOSE ENDLESS PAGES SCROLLING DOWN YOUR SCREEN BEFORE YOU CHECK THE “AGREE”  BOX.”

“I’m never using this service again. The digital display on the payment machine said the one day pass was $9, but I paid $49 for a bike for three and a half hours. I could buy a bike with $49. It’s ridiculously expensive. Charging the extra fee over $9 seems to be a scam.They should change the marketing from one day pass to 30 MINUTES PASS!! $9 for the pass is right up to 30 minutes, but from the moment over 30 minutes, you have to pay the extra fee $7 per 30 minutes. Keep in mind. I wish other people would never go through the same situation as me. This service is the worst one I’ve ever gotten in SF.”

Yours, in struggle.

This Type of Person is Why “Bay Area Bike Share” has a Very Low 1.9 Star Yelp Rating

Tuesday, March 28th, 2017

Now you’d think Frisco’s tourists would love love love an area taxpayer and feepayer-subsidized bicycle rental service with stations all over touristed areas like Market Street.

But some don’t because they get confused about the confusing pricing scheme, and they think wow, $9 for 24 hours? Man, we’re going to ride on out to Ocean Beach, whoo hoo!

But then it turns out that your credit card gets charged like low three-figures, because you didn’t check in your bikes every 30 minutes.

These bikes, coming back inbound from the West Side, where there are no BABS stations, are overdue and on the clock. They have exceeded their 15-minute combat radius:

7J7C9150 copy

And then our tourists rage against BABS the only way they know how – on the Yelp.

Read and learn.

And this is still going on, in 2017.

The “solution” to this issue is that you get an automatic 50% refund just for asking.

Not much of a solution.

Out of gas already, trying to come up from the Great Highway through Golden Gate Park on a $1200 (if you lose it, or don’t check it back in entirely properly, but that’s another story) very heavy, electric motor-free, single-speed bike, about seven miles from where it was checked oot, eh?

7J7C7743-copy-450x675

Oh well…

Frisco Newcomer Parks in the Yellow Zone on Sansome – Then Look What Happened

Friday, March 3rd, 2017

So that’s a $95 yellow zone ticket, but the real damage is the tow fee (including the dolly fee, natch), the SFMTA administrative fee, and potentially, storage and transfer fees. So IDK, will that add up to $800? Maybe more, maybe less

7J7C8077 copy

Yellow zones are for active freight loading and unloading only by commercial vehicles. Check nearby signs or stencils on the curb for effective hours. Vehicles without a commercial license plate parked in a yellow zone will be cited and can be towed if the sign specifies it is a tow zone.”

Welcome to Frisco.

Stop It Hertz: “Herrera Sues Hertz for Bilking Customers with Hidden Golden Gate Bridge ‘Toll Service’ Fees”

Thursday, March 2nd, 2017

(Headline from college boy Jonathan Rauch.)

And here’s the press release:

“Herrera sues Hertz for bilking customers with hidden Golden Gate Bridge ‘toll service’ fees

Thousands of unwitting Hertz customers routinely charged $32.25 for a single bridge crossing. Case brought to counter long-standing problem and compensate victims.

SAN FRANCISCO (March 2, 2017) — City Attorney Dennis Herrera today sued the Hertz Corporation and its business partner for misleading customers and engaging in unlawful, unfair and fraudulent business practices by charging steep fees for a “toll service” to unwitting rental car customers who cross the Golden Gate Bridge.

Hertz is fraudulently and deceptively inducing its customers who drive across San Francisco’s iconic Golden Gate Bridge to purchase an “optional” toll service called PlatePass, according to the lawsuit Herrera filed Wednesday, March 1, in San Francisco Superior Court.

On other California toll bridges, PlatePass is an optional service that permits Hertz customers to bypass cash toll lanes and use the faster electronic FasTrak lanes without having to establish a FasTrak account.

But on the Golden Gate Bridge, ever since it went cashless four years ago, Hertz customers neither choose the service, nor receive sufficient notice to avoid it. They neither receive its supposed benefits, nor consent to its charges. Instead, by simply driving over the Golden Gate Bridge a single time, as millions of tourists do each year, Hertz customers are charged not only the undiscounted toll rate of $7.50, but up to $24.75 in extra fees. For many customers, that means a $32.25 bill to cross the bridge one time — more than four times the toll rate.

Worse, Hertz does not charge and disclose these fees on the receipt it provides to customers upon the close of the rental, but instead provides its customers’ confidential personal credit card information to a third party who slips in the charge at a later date.

“These practices are not only unfair; they’re unlawful,” Herrera said. “Rather than Hertz putting you in the driver’s seat, they’re taking their customers to the cleaners. I am not going sit back and allow one of the largest rental car companies on the planet to take advantage of a world-renowned San Francisco icon to rip off thousands of California visitors and residents. This lawsuit is designed to put a stop to this illegal scheme and force the companies involved to pay their victims back.”

(more…)

A Tale of Two Gas Stations, One Charging 27% per Gallon More Than the Other at the Same Location, Market and Castro – “RC” v. Chevron

Monday, October 3rd, 2016

You’ve tried the soda, now try some gasoline:

img_2092-copy

Much cheaper than the Chevron across the street, unless you’re using a credit card, in which case you’re paying the same.

img_2093-copy

America – what a country!

“Evening Flat Rate Parking” at a Skid Row Holiday Inn South of Market on 8th Street is Now $45

Friday, August 5th, 2016

South of Market skid row:

7J7C7291 copy

Vox Populi:

unsafe neighborhood

on the corner of Crack Den Ave, and Homeless Urine Drive

my car in a lot that states ‘DO NOT LEAVE VALUABLES IN CAR’ all over the place (which gives you an indication of how safe this part of town is)

The 5th Anniversary of the SFMTA’s Proposed “Transportation Utility Fee” – Or, Why the SFMTA Doesn’t Feel Sorry for You After Towing Your Car

Wednesday, February 10th, 2016

Here you go:

Why is Towing So Expensive in San Francisco? By Farida Jhabvala – KQED News

And here’s the gritty nitty:

Captureljlj

See that? San Francisco County charges more than anybody. Why? Because it can.

And actually, it thinks you’re the deadbeat – I’ll explain.

What the SFMTA really wants is a steady supply of unlimited money, so that it doesn’t have to do anything it doesn’t want to, so that it can continue to hire and spend and hire and spend regardless of how it performs. The way to do that is to charge you hundreds of dollars a year, whether or not you ever ride on MUNI and even if you never violate any of the SFMTA’s parking rules.

The mechanism is called the “Transportation Utility Fee,” as described by Will Reisman here.

Of course, back then they were talking about $180 per year, but now we’ve got to pay for our share of the Central Subway (To Nowhere, still) and ever increasing overhead, so I think we’re talking about $250 per year with a built-in increase of like 10%, or, better yet, 9.9%.

I’m not saying we’re going to see the TUF soon, or ever, actually. What I’m saying is that this is what the SFMTA people think they deserve for being the all-knowing, all-seeing bureaucracy it thinks it is.

So if you complain about getting towed, our City Family thinks, “Well, gee, we should probably be towing you EVERY YEAR.” You know, so the SFMTA can get more money, for free.

So that’s why the SFMTA Doesn’t Feel Sorry for You After Towing Your Car and charging you the highest administrative towing fee of all of America’s 3000-something counties…

The Towman Cometh: The Great Towing of the Western Addition Starts This Saturday Night – Thanks, NIKE!

Thursday, October 15th, 2015

IMO, Nike should make sure that these types of signs hit the streets like six days before the annual Nike Womens 13.1-Mile Marketing Effort

7J7C8276 copy

(Interesting font there, SFMTA!)

The way things stand now, notice is insufficient.

IMO.

(The person who will tow your ride Sunday morning will live south of SF, and have bible verses cited on the side of his tow truck, if Past Is Prologue.)

Just Asking: Does the SFMTA Give Sufficient Notice of Its New Fee / Tax to Credit / Debit Card Users?

Tuesday, August 25th, 2015

I don’t really park at parking meters so I don’t know if this photo shows the first notice our SFMTA gives users of it’s new credit card tax:

Capturekgkgggg copy

(Of course, such surcharges are generally banned under CA law (CCC section 1748.1), except the law has a few loopholes, one of which the SFMTA might have taken advantage of, having to do with being a government entity, IDK.)

Anywho, here’s what the Visa People have to say about credit card surcharges:

“If retailers intend to impose a surcharge on credit card purchases, they are required to notify customers before customers make an actual purchase at the store entrance and at the point of sale – or in an online environment, on the first page that references credit card brands.”

IDK, perhaps the horrible SFMTA is, as per usual, operating under a different set of rules, under rules different those at most places where you use your credit card…

You Can Enter the Japanese Tea Garden for Free Three Hours Each Week, But the New Signs Don’t Tell You – Why’s That?

Thursday, June 4th, 2015

Here’s the old sign out in front of the JTG in GGP –  it was there going all the way back to aught-six:

DSC_0512

And here’s the new sign, which is the same except now the free hours are kept secret:

7J7C8991 copy

I guess advertising the free hours on a big sign out front attracted too many skinflints?

Looks that way.

Now back in the day, they’d let you linger after closing hours, but no longer. So you now can’t see the frolicking skunks of after-hours at the JTG

Oh well, that’s Progress for you.