Posts Tagged ‘kidnap’

SFMTA Study Mocks Rideshare Services with a Joking Reference to “KidnapMe.Org”

Tuesday, June 16th, 2015

This study from 2013 is sort of obsolete already, but here you go, page ii:

While initial limousine entrants such as Uber appear to maintain high standards in screening and supervising their drivers, it is only a matter of time before incidents and problems surface, especially among later entrants who may seek to compete on a price basis. We do not want to reach the stage where a San Franciscan inadvertently requests a ride through kidnapme.org.* (*This domain name was not in use at the time of writing.)”

There seems to be a lack of awareness about crimes committed by SFMTA-licensed taxi drivers in San Francisco, is all I’m saying.

In any event, that URL is still available in 2015:

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Unsurprisingly.

Our wayward teenager, the SFMTA, fails us every day, so it probably shouldn’t be funding the jocularity you can see above.

To review, here are its service standards. And feel free to look for any “ACCOUNTABILITY,” as there isn’t any, even when the SFMTA gets caught lying about how much it fails to meet its minimum “STANDARDS.”

Oh well.

SEC. 8A.103. SERVICE STANDARDS AND ACCOUNTABILITY

(a) The Municipal Railway shall be restored as soon as practicable to a level of service measured in service hours which is not less than that provided under the schedule of service published in the April 1996 timetable, although not necessarily in that configuration.

(b) No later than July 1, 2000, and by July 1 of each year thereafter, the Agency shall adopt milestones for the achievement of the goals specified in subsections (c) and (d). Milestones shall be adopted for each mode of transportation of the Municipal Railway, and for the Municipal Railway as a whole, with the goal of full achievement of the standards set in subsection (c) no later than July 1, 2004.

(c) The standards for the Agency with respect to the services provided by the Municipal Railway shall include the following minimum standards for on­time performance and service delivery:

1. On­time performance: at least 85 percent of vehicles must run on­time, where a vehicle is considered on­time if it is no more than one minute early or four minutes late as measured against a published schedule that includes time points; and

2. Service delivery: 98.5 percent of scheduled service hours must be delivered, and at least 98.5 percent of scheduled vehicles must begin service at the scheduled time.

(d) The standards for both managers and employees of the Agency with respect to the services provided by the Municipal Railway shall also include other measurable standards for system reliability, system performance, staffing performance, and customer service, including:

1. Passenger, public, and employee safety and security;

2. Coverage of neighborhoods and equitable distribution of service;

3. Level of crowding;

4. Frequency and mitigation of accidents and breakdowns;

5. Improvements in travel time, taking into account adequate recovery and lay-over times for operators;

6. Vehicle cleanliness, including absence of graffiti;

7. Quality and responsiveness of customer service;

8. Employee satisfaction;

9. Effectiveness of the preventive maintenance program; and

10. Frequency and accuracy of communications to the public.

(e) The performance measures adopted in Section 4 of this measure shall be published as rules of the Agency and utilized to determine the achievement of the performance standards and milestones adopted by the Agency for the Municipal Railway. The performance measures shall be subject to amendment after public hearing by a vote of the Agency board. The Agency shall regularly publish reports on its attainment of those standards and milestones. Nothing herein shall prohibit the Agency from using additional performance measures.

The Good Police Work that Solved the Phillip Garrido / Jaycee Lee Dugard Kidnapping

Thursday, April 8th, 2010

Of course the crime got solved last year, but the details of this story out of UC Berkeley are news to me, so they might be news to you.

Anyway, meet Ally Jacobs and Lisa Campbell of the UCPD Berkeley and see and hear how they caught Phillip Garrido. From Officer Jacobs:

“The two girls ‘looked healthy, not malnourished, but drab. I couldn’t get over the intense stare of the younger girl, like she was looking into my soul,’ says Jacobs. It felt, she adds, “like Little House on the Prairie meets cult with kids.” For Jacobs, who has two small children, “police intuition” merged with ‘mother’s intuition. … I started thinking like a concerned mom.'”

Here’s the full scoop – take a look if you want. 

Ally Jacobs and Lisa Campbell (Cathy Cockrell, NewsCenter photo)

Lisa Campbell, 40, was born and raised in Chicago, Ill. She worked in the Cook County Sheriff’s Office for four years and gained experience in the juvenile court and corrections at the county jail. For eight years she was also an officer in Chicago, where she worked youth investigations. Campbell next worked with the San Diego district attorney’s office for two years as a welfare-fraud investigator, and spent three years as a background investigator for the Los Angeles Police Department. Lisa joined UCPD in January 2009 as manager of the special-events unit.

Ally Jacobs, 33, was raised in Southern California. She received a B.A. from San Francisco State University and worked for one year as a public-safety dispatcher there. Prior to coming to UCPD, Jacobs also spent one year as a police officer in Concord. She joined UCPD in 2001 and became a police officer in 2002; she is currently a field-training officer.