Posts Tagged ‘letter’

So, Mayor Ed Lee Wants Restaurant Health Scores on Yelp But Not Posted On-Site the Way LA and NYC Do It?

Thursday, January 17th, 2013

Does area Republican and Mayor Ed Lee backer Ron Conway own a piece of Yelp? ‘Cause that’s all that I can think of after seeing this doozie of a press release, below.

So let’s stop the party for a second here, Yelpers:

First, tell me this, tell me why San Francisco doesn’t require restaurants to post their latest Health Department scores “prominently” for tout le monde to see.  You know, the way the do it in New York City and Los Angeles:

Instead, you want people to log on to Yelp and read the Yelp ads?

Is that “leadership?”

No it’s not, Interim Mayor Ed Lee.

Hey, wasn’t it your political faction what put the kibosh on the effort to require the posting of grades where they belong?

Yes it was.

Wasn’t that kind of an ”Open Data movement” kind of a thing back then?

Yes it was.

Hey, Ed Lee! Why not require San Francisco restaurants to post their scores where people can see them?

That’s what most diners want, right?

Check it, right from the Frisco Zagat:

“An overwhelming 83% of San Francisco surveyors say they agree that restaurants should be required to conspicuously post a letter grade reflecting the results of their health department inspection (as recently passed in NYC, taking a cue from LA).”

All right, here it is, the press release from Fantasyland.

(NB: “Haters” aren’t born, they’re made.)

“WASHINGTON, Jan. 17, 2013 — Today Mayor Edwin M. Lee, Chairman of the US Conference of Mayors Technology and Innovation Task Force, and Yelp CEO and Co-founder Jeremy Stoppelman announced the initial integration of city-provided restaurant health score information on the site that connects people with great local businesses. San Francisco will lead the charge on this innovative effort to make valuable government data more easily accessible to the public; New York City restaurant grades will also be added as business attributes in the weeks ahead.

(Logo: http://photos.prnewswire.com/prnh/20050511/SFW134LOGO)

Working with the technology departments of San Francisco and New York, Yelp’s engineering team designed the Local Inspector Value-entry Specification (LIVES) which enables local municipalities to accurately upload restaurant health inspection scores to Yelp’s database. Consumers in SF and NYC will be the first to benefit from this partnership upon the full rollout in the weeks ahead. Philadelphia is also expected to participate along with other municipalities that adopt the new specification.

“This new partnership with Yelp to offer restaurant health inspection scores on its site is another significant step in the Open Data movement,” said Mayor Lee. “By making often hard-to-find government information more widely available to innovative companies like Yelp, we can make government more transparent and improve public health outcomes for our residents through the power of technology.”

“Increasing the transparency and accessibility of important public information is another example of how San Francisco, New York and other municipalities are leading the charge in bettering citizens lives by fostering innovation,” said Jeremy Stoppelman, CEO and Co-founder of Yelp. “It’s exciting to be a part of an important initiative to disseminate valuable health department information to the 84 million unique visitors that turn to Yelp each month on average.”

According to a study in the Journal of Environmental Health(1) (March 2005), Los Angeles County’s decision to require restaurants to display hygiene grade cards on their entrances led to a 13 percent decrease in hospitalizations due to food borne illness. The study also demonstrated that the mandatory public display of these health grades improved the overall average score of restaurants in Los Angeles by incentivizing improved best practices across the local industry. As a leading website and app for dining decisions, Yelp’s open data initiative LIVES stands to empower consumers and improve the quality of life within the cities that participate in the program.

Details about and screenshots of the LIVES implementation can be found at yelp.com/healthscores.

About Yelp

Yelp (NYSE: YELP) connects people with great local businesses. Yelp was founded in San Francisco in July 2004. Since then, Yelp communities have taken root in major metros across the US, Canada, UK, Ireland, France, Germany, Austria, The Netherlands, Spain, Italy, Switzerland, Belgium, Australia, Sweden, Denmark, Norway, Finland, Singapore and Poland. Yelp had a monthly average of 84 million unique visitors in Q3 2012(2). By the end of Q3 2012, Yelpers had written more than 33 million rich, local reviews, making Yelp the leading local guide for real word-of-mouth on everything from boutiques and mechanics to restaurants and dentists. Yelp’s mobile application was used on 8.2 million unique mobile devices on a monthly average basis during Q3 2012.

(1) Source: Journal of Environmental Health,http://kuafu.umd.edu/~ginger/research/JEH-final.pdf

(2) Source: Google Analytics

Examples of LIVES implementation:
http://www.yelp.com/biz/cocobang-san-francisco
http://www.yelp.com/biz/delessio-market-and-bakery-san-francisco-2
http://www.yelp.com/biz/eats-san-francisco

Media contacts:

Christine Falvey
Mayor’s Office of Communications
christine.falvey@sfgov.org
415-554-6131

Stephanie Ichinose
Yelp, Inc
stephanie@yelp.com
415-908-3679

SOURCE  Yelp

Photo:http://photos.prnewswire.com/prnh/20050511/SFW134LOGO
http://photoarchive.ap.org/
Yelp

So-Called World Capital of Innovation Can’t Seem to Solve the Bedbug Problem – Here’s the Letter You Will Get

Tuesday, November 13th, 2012

You know, after you been bitten hundreds of times by bedbugs, which, you know, are all over the place in San Francisco. Still.

Like at your hotel, dear Visitor.

Like, I don’t know, did the Hotel Whitcomb,change its name owing to some issue with bedbugs?

The old Ramada is now the new Whitcomb. But it’s still the same place:

Click to expand

Oh, here we go:

Downtown Bedbug Attack Costs Ramada $71,000

(I don’t know if I’d call this area “downtown,” but anywho, wow.)

Now, let’s hear from Kris Betz, Hotel Whitcomb Director of Operations, to get a (somewhat) canned response to a relatively recent allegation of infestation:

“19 July 2011

Dear Guest,

We are sorry for any discomfort that you may have experienced and we are very concerned about what happened. We want you to know that it is our highest priority to provide our guests with the cleanest rooms possible. We have a dedicated inspection team of trained staff that inspects all our rooms to ensure that these cases do not arise.

As you mentioned that you did not find any evidence, so it is possible you could have encountered them elsewhere. Please note that this incident has nothing to do with the cleanliness of our rooms. Please rest assured that this is not a reflection of our facilities cleanliness, as we take pride in providing excellent service and the cleanest accommodations, for all our guests.

Please feel free to contact me at your convenience so we may discuss any circumstances which may have occurred and please accept our sincerest apologies.

Kris Betz, Director of Operations”

I don’t know, man, I feel sorry for the Euros what stay at this place. They’re pretty much all gorgeous,* in-shape,* natural blond(e)s,* who just want to have fun in the 415, you know, they just want to pose for photos with big American police cars and fire trucks and stuff like that and what’s so wrong with that?

I feel sorry for them when they get shot and killed on Mason in Union Square or run over and killed by drunk drivers on Masonic or bitten 400 times by bedbugs during one stay.

I kind of feel that we’re letting these people down. I feel we’re shirking our obligations to our tourists. 

If I were Director of Operations at Hotel Whitcomb, I would engage in total war with the bedbugs.

And I wouldn’t write “Dear Guest” letters what discuss possibilities and evidence.

Just saying.

*Unlike me.

Heh: “Laws Don’t Exist Merely to Frustrate the Business Ambitions of Coastal Hipsters” – Writer Paul Carr vs. Uber Taxi

Thursday, October 25th, 2012

Via Monika Bauerlein comes this take-down of Uber Cab, and Lyft and Side Car and the like as well, I suppose.

A quote of a quote:

Matt Kochman… served as Uber’s founding general manager in New York before he left last year. Kochman left Uber to do consulting for transportation brands and startups, fed up with Uber’s irreverent attitude toward regulators. “Discounting the rules and regulations as a whole, just because you want to launch a product and you have a certain vision for things, that’s just irresponsible,” Kochman said.

Yep, pretty much.

MUNI Goes After the T-Shirts of a Harmless Local Blogger – The SFMTA Simply Can’t Manage Its Affairs

Wednesday, September 12th, 2012

So Ed Reiskin went to Harvard so he could be a do-boy for Willie Brown / Gavin Newsom / Ed Lee?

It looks that way.

Hey, why isn’t the head of MUNI an elected position? Mmmm…

Anyway, here’s the latest. Our SFMTA / MUNI / DPT, speaking through the City Attorney’s Office, doesn’t like being made fun of, so they’re going after individual Zazzle T-shirt makers.

Read all about it here and here.

Via the N Judah Chronicles photostream

In related news, remember this one, about the MUNI* Death Spiral? Look to see who, along with Joe Eskenazi, wrote that.

In closing, MUNI sucks, even harder than you think.

*Man, the stuff hit the fan at MUNI after that bit came out. There was a big meeting presided over by the guy who preceded Ed Reiskin. Actually, that guy later claimed to have not even read that bit. Anyway, this epic meeting that never happened is now enshrined in local lore. Ask your favorite City Family member about it sometime.  

Brace Yourselves, Gordon Ramsay’s HOTEL HELL Show is Coming – Big Ad on Market Street, How Apropro

Monday, August 13th, 2012

Famed restaurateur Gordon Ramsay is moving on from restaurants to hotels starting today – HOTEL HELL debuts tonight on the Fox.

Check it:

If [hotels] suggest they will upgrade you to the honeymoon suite, don’t take it. I’m trying to be serious because it is somewhat shocking. I just didn’t think it could shoot that far. I’m talking about if you shake a can of Coke and open it.” 

OK fine.

Actually, GR, I was thinking that bed bugs might belong at the top of the list.

Market Street, USA:

Click to expand

But, hey Gordo, are you going to come to the 415? We need you here.

Speaking of Market Street and bed bugs, here’s what the Hotel Whitcomb (renamed from Ramada Plaza not too long ago because of a massive lawsuit  involving bed bugs and ballyhoo) will send out to you if you report dozens of bites on your porcelain skin:

“19 July 2011

Dear Guest,

We are sorry for any discomfort that you may have experienced and we are very concerned about what happened. We want you to know that it is our highest priority to provide our guests with the cleanest rooms possible. We have a dedicated inspection team of trained staff that inspects all our rooms to ensure that these cases do not arise.

As you mentioned that you did not find any evidence, so it is possible you could have encountered them elsewhere. Please note that this incident has nothing to do with the cleanliness of our rooms. Please rest assured that this is not a reflection of our facilities cleanliness, as we take pride in providing excellent service and the cleanest accommodations, for all our guests.

Please feel free to contact me at your convenience so we may discuss any circumstances which may have occurred and please accept our sincerest apologies.

Kris Betz, Director of Operations”

That’s how we roll in San Francisco’s corrupt Mid Market Twitterloin.

So sure, you’re covered in bites, but:

1. You probably got bitten somewhere else, not at Hotel Whitcomb!

2. Or maybe you’re just making things up, maybe you’re insane! 

3. Or maybe you’re not insane but you’re a criminal who wants to shake us down for, I don’t know, another big fat $71,000 judgment / settlement!

4. Or maybe you did encounter bed bugs in one of our rooms, but probably you didn’t experience any discomfort, right? Kind of a no harm no foul kind of thing!

5. And, in any event, our rooms are clean. Did I mention that before? Our rooms are clean. Can I mention this fact four times in five sentences? YES I CAN!

Save us, Gordon Ramsay.

Better Know Your California Special “Red Letter” License Plates – What Does “S3″ Mean? What Does “R” Mean?

Thursday, March 1st, 2012

I’ll tell you, if you drive around long enough with a red letter license plate, CHP officers will end up asking you what your license plate means.

The red “S” stands for Senate, as in California State. (Red is their color, it’s their thing. The lower house, the Assembly, prefers to use royal blue.)

The “3″ stands for 3rd District, like the one we have on the right side of San Francisco (and on up to Marin and parts of Sonoma County).

And the little “R,” well that means “retired.”

Note that the registration is current. Note that this retired state senator actually paid for his meter space. Hurray:

Click to expand

Now, you Better Know Your California Special “Red Letter” License Plates.

There’s Way More Poo in Justin Herman Plaza Now Than During the Height of OccupySF – Why Is That?

Wednesday, December 28th, 2011

Horses, that’s why. Police horses, that is.

JHP poo, tourists, the Embarcadero, and Ferry Building. Welcome to San Francisco!

Click to expand

Perhaps the super-whiny whiners in the the area, such as Boston Properties* and whoever, will start writing sneaky letters to SFGov about how they’re going to sue, sue, sue over horse poo now?

Perhaps.

So, now that OccupySF is over, area property owners are happy? Really? Mmmm.

And who was it, was it Hawaiian Airlines or Disney what was demanding the end of OccupySF? Maybe I’ll look into that and see how they feel about Occupy. [Cough, boycott, cough.]

On It Goes…

*Owner of Embarcadero Center or someplace. (Now isn’t that a great name for a San Francisco company?) 

The Yellow Pages Opt-Out Program Simply Doesn’t Work – San Francisco Man Shows How Opt-In is Better than Opt-Out

Tuesday, December 6th, 2011

San Francisco resident Jon Sieker has a beef with AT&T.

See?

“You accidentally gave me a White and Yellow pages this year after I signed up to not receive either of them”

Here’s the proof:

Click to expand – via Jon Sieker

And here’s the note he just sent to Ma Bell, cause you see, Jon has Internet access:

“Dear AT&T,

2 years ago I was so disappointed by the waste that the Yellow and White pages caused, caring about my community and environment, I searched online for what I could do to minimize the waste. I was very happy to find your web site that allowed me to opt out and not receive a White Pages and Yellow pages to save on the waste. Thank you for providing this option as I have The Internet and don’t need a physical phone directory. The Internet gives me all of the information I need including your yellow pages site. I felt great to find and fill out the form that allowed me to NOT RECEIVE both yellow and white pages. I felt I was doing something to save the environment. Imagine my surprise when I was accidentally given both the yellow pages and white pages today.

Please let me know what I should do with the unwanted publications. It would be best if you came and picked them up from me and passed them on to some unfortunate soul with no internet.

As a side not, it would be great if your delivery agents didn’t litter my street and community with these unwanted relics from the past. I have photos of the litter if you are interested or don’t believe me. I would be happy to pass these photos on to you or any of the other organizations copied on this email.

Thank you for your help. I look forward to the solution you provide.”

O.K. then.

Now, do you think that the National Opt Out Program would work any better?

I don’t.

Simply, nobody in San Francisco wants telephone books anymore.

So, telephone book industry, why not just tell your Santas to pass over the 415 when you send them out delivering across America this holiday season?

Just asking…

Oh Snap! MSM Media Smackdown of the Year: SFoodie’s Jonathan Kauffman vs. SF Chronicle Staff Writer Stacy Finz

Monday, November 28th, 2011

I don’t know, I think this is going to be it, here’s the best media smackdown for 2011.

So there I was on the Twitter and I saw this from John Birdsall:

“RT @jonkauffman: The Chron and the GGRA seem to be going after food trucks. What’s wrong with this story? http://t.co/WhjP1GLX

Intriguing, non? So I click on over to read “The Chronicle and the GGRA Go After Food Trucks

So then I’m all like yes, yes, yes, that’s exactly right, Jonathan Kauffman!

Go ahead, check it out, the “flawed” piece in the Chron: ”Restaurants want to put brakes on food trucks.”

OK then.

To Tempest Bar’s Tony Cooney:

Uh, gee, maybe your place isn’t so hot for lunch. Why not work on that instead of crying like a baby? Perhaps you should shut down or move? 

To “San Francisco merchants, property managers and restaurant owners”:

This is America, Land of the Free, right? (Cough, you’re just a bunch of rent seekers, cough)

To “opponents [who] complain that the law doesn’t limit the number of food trucks that can operate in a specific location”:

Tough cookies!

To Rob Black, “a lawyer and executive director of Golden Gate Restaurant Association”:

Lo-ser! (You gotta say that one the right way, as if harrasing Darryl Strawberry from the bleachers. I mean, c’mon, do you think that a nerdy, downtown-backed lawyer out of U.C. Hastings College of Law would ever have a prayer of becoming Supervisor of District Six?)

To “those motherfuckers at the Golden Gate Restaurant Association“:

FUCK YOU. Oh, wait a second, that’s not my line, that’s a direct quote from Chris Daly’s wife back in 2006. And at the time I thought, “Gee, what an odd thing to say.” But I’m starting to understand what she was talking about.

For example, Chris Daly wanted letter grades from the health department posted outside of San Francisco restaurants but the GGRA put the kibosh on that. Mmmm. Now, let’s take the time to explore this.

Check it:

“An overwhelming 83% of San Francisco surveyors say they agree that restaurants should be required to conspicuously post a letter grade reflecting the results of their health department inspection (as recently passed in NYC, taking a cue from LA).”

Consumers want this, but the GGRA doesn’t so guess what, we don’t have it. You know what GGRA? The bottom 20% of your members shouldn’t even be in business, so why do you spend so much time defending them?  

Hey, let’s see what Stanford Economist Phil Leslie has to say about letter grading:

“Sales at restaurants receiving an A grade rose 5.7 percent, or about $15,000 a year. B-level restaurant sales increased 0.7 percent, and sales at C-level establishments decreased 1 percent.”

So you don’t want that* for your members, huh, GGRA? 

I don’t know why restaurant owners in San Francisco expect so much. I don’t know why they don’t expect to ever have any competition.

Remember this earlier in the year, when a struggling restaurateur went apeshit and starting parking her SUV specifically to block a food truck?

I’ll put a credit in if you want, but I don’t think you do. She’s still out there. 

Oh, different day, different street, different truck, different obstructionist but the same purpose of parking vehicles in spaces to kick food trucks out of San Francisco.

I’ll put a credit in if you want, but I don’t think you do. That owner is still out there. 

Struggling restaurateurs go after food trucks for the same reason they go after Yelp, IMO.

Speaking of which, maybe this is the kind of thing what fuels the wrath of legacy restaurant owners?

This review is completely devoid of the passion associated with the Japanese Curry truck fiasco.

Foodwise: Salads = 3 stars, (Mixt Greens / Working Girls/ Sellers Mkt and even Portico or Lee’s are better though). Sandwiches = 1 star (this has become an office joke.  $8+ for two pieces of meat, 1 teaspoon of sourkraut, and 1 piece of cheese.  Not prepared to order, sitting in a cooler behind the counter!

Service: meh.

AtmosphereAwkward flow from left to right , pleasant enough tables outside

Price: Crap.  My salad was smaller than any of the choices above but cost more.  And I went simple.”

Could be.

In closing, let’s all give thanks to SFoodie Jonathan Kauffman.

Congratulations, JK, on winning MSM Media Smackdown of the Year, 2011.

*”This study examines the effect of an increase in product quality information to consumers on firms’choices of product quality. In 1998, Los Angeles County introduced hygiene quality grade cards to bedisplayed in restaurant windows. We show that the grade cards cause (i) restaurant health inspection scores to increase, (ii) consumer demand to become sensitive to changes in restaurants’ hygiene quality,and (iii) the number of foodborne illness hospitalizations to decrease. We also provide evidence thatthis improvement in health outcomes is not fully explained by consumers substituting from poor hygiene restaurants to good hygiene restaurants. These results imply the grade cards cause restaurants to make hygiene quality improvements”

Trouble in the City Family? Police Officers Association vs. Officers for Justice re: Endorsing Paul Miyamoto over Chris Cunnie

Monday, October 31st, 2011

[UPDATE: Larry Bush of CitiReport has more on this topic. And Rachel Gordon has more on this "neck-in-neck" race]

Well, look what just turned up at the City Family Dead Letter Office - it’s a missive from San Francisco Police Officers Association President Gary Delganes to Officers for Justice President Julian Hill.

It’s all about:

Loyalty;

The endorsement of Captain Paul Miyamoto by Officers for Justice;

Betrayal against “one of our own”;

Solidarity with African American officers;

The pension of one of the highest-paid police lieutenants in the United States;

How Chris Cunnie made Julian Hill one of the highest-paid police lieutenants in the United States;

Betrayal, again; and

An invitation to the next POA meeting on November 16, 2011

See?

Click to expand

Is this good?

Is this meant for public release?

I know not.