Here’s what it looks like:
You only get entered into the lottery if you give your name, address, and phone number, I think.
You can win like $400, I think. Or maybe just something worth $400, IDK.
IMO, MUNI is a Lesser Transit Agency what has lots of room for improvement. But you won’t find my opinions on SFMTA’s website here, for example. I don’t like the whole SFMTA operation, so why would give it my digits? So what the SFMTA should say is something like, “Of the people who like MUNI, here’s what they think about MUNI.”
(The big problem with the SFMTA is that it’s run for the employees of the SFMTA.)
(And hey, what’s this “customer” stuff? If a PCO issues a ticket and puts it on your car, are you its “customer?” Well, you’d make a payment at Customer Service, so go figure. Or what if you live in LA and your car has never been in Frisco and you get a ticket in the mail – would you then be a “customer” in this kind of mix-up?)
Anyway, you can’t win if you don’t play…