Posts Tagged ‘new republic’

Stop It Hertz: “Herrera Sues Hertz for Bilking Customers with Hidden Golden Gate Bridge ‘Toll Service’ Fees”

Thursday, March 2nd, 2017

(Headline from college boy Jonathan Rauch.)

And here’s the press release:

“Herrera sues Hertz for bilking customers with hidden Golden Gate Bridge ‘toll service’ fees

Thousands of unwitting Hertz customers routinely charged $32.25 for a single bridge crossing. Case brought to counter long-standing problem and compensate victims.

SAN FRANCISCO (March 2, 2017) — City Attorney Dennis Herrera today sued the Hertz Corporation and its business partner for misleading customers and engaging in unlawful, unfair and fraudulent business practices by charging steep fees for a “toll service” to unwitting rental car customers who cross the Golden Gate Bridge.

Hertz is fraudulently and deceptively inducing its customers who drive across San Francisco’s iconic Golden Gate Bridge to purchase an “optional” toll service called PlatePass, according to the lawsuit Herrera filed Wednesday, March 1, in San Francisco Superior Court.

On other California toll bridges, PlatePass is an optional service that permits Hertz customers to bypass cash toll lanes and use the faster electronic FasTrak lanes without having to establish a FasTrak account.

But on the Golden Gate Bridge, ever since it went cashless four years ago, Hertz customers neither choose the service, nor receive sufficient notice to avoid it. They neither receive its supposed benefits, nor consent to its charges. Instead, by simply driving over the Golden Gate Bridge a single time, as millions of tourists do each year, Hertz customers are charged not only the undiscounted toll rate of $7.50, but up to $24.75 in extra fees. For many customers, that means a $32.25 bill to cross the bridge one time — more than four times the toll rate.

Worse, Hertz does not charge and disclose these fees on the receipt it provides to customers upon the close of the rental, but instead provides its customers’ confidential personal credit card information to a third party who slips in the charge at a later date.

“These practices are not only unfair; they’re unlawful,” Herrera said. “Rather than Hertz putting you in the driver’s seat, they’re taking their customers to the cleaners. I am not going sit back and allow one of the largest rental car companies on the planet to take advantage of a world-renowned San Francisco icon to rip off thousands of California visitors and residents. This lawsuit is designed to put a stop to this illegal scheme and force the companies involved to pay their victims back.”

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Famous Phil Bronstein, Michael Kinsley, Steve Coll ask “What Comes After Newspapers?”

Wednesday, May 6th, 2009

Publicity-shy San Francisco Chronicle/Hearst Communications editor-at-large Phil BronsteinThe One responsible for our nation’s recent newspaper upheaval, is not one to blow his own horn. You see he’s too polite too mention it, but he will be the star at tomorrow’s “What Comes After Newspapers?” panel at Fort Mason tomorrow night.

This free event is being put on by Zócalo Public Square, the people who just brought you Craigslist Founder Craig Newmark (another purported Killer of Newspapers.)

Get the deets below:

The answer is out there, Phil, and it’s looking for you, and it will find you if you want it to.

It appears there are a few seats left. You should get over there and try to ask them about Rupert Murdoch’s great idea.

Zócalo in San Francisco
What Comes After Newspapers?
  

A Zócalo/New America Foundation Event

Moderated by David Folkenflik, media correspondent, National Public Radio

Thursday, May 07, 2009, 7:30 pm

Fort Mason Center
Golden Gate Room at the Conference Center, Building A
San Francisco, CA 94123

From town tabloids to major metropolitan dailies, newspapers seem to be in their last throes. The availability of free and instant news online, the high profit margins demanded by media conglomerates, and the steep declines in advertising revenue have hit newspapers hard. They have been forced to lay off employees, trim their pages, close print operations or–as The Hearst Corp. has threatened to do to the San Francisco Chronicle–shut down completely. Will a new model or medium rise to do what newspapers have aimed to do for over a century–pursue accuracy and objectivity, doggedly investigate stories, act as a check on power, embody a community’s conversation with itself, and write a first draft of history? Or will the demise of newspapers mean a radical shift in what we know and how we know it? Zócalo hosts a panel–including former Washington Post managing editor Steve Coll, Slate founder Michael Kinsley, and former San Francisco Chronicle executive vice president and editor Phil Bronstein–to discuss the decline of print media and the future of journalism.

The New America Foundation is a nonprofit, nonpartisan public policy institute based in Washington, D.C. For more information, click www.newamerica.net.