Posts Tagged ‘patients’

Second Annual Art Day at UCSF Benioff Children’s Hospital a Huge Success – A Red Carpet Fashion Show

Wednesday, November 16th, 2011

Get all the deets on this special day at UCSF below.

The red carpet up at 505 Parnassus:

Just after the unveiling:

Click to expand

“Members of the UCSF community are invited to celebrate the second annual Art Day at the UCSF Benioff Children’s Hospital on Wednesday, Nov. 16, featuring a red carpet fashion show with hospital gowns completely redesigned by young hospital patients.

All of the creations are designed by the kids, and will be modeled by a mix of staff and patients. Other activities include a photo booth, where patients can insert themselves into famous works of art, and professional artists who will share their artistic processes.

“Re-designing the hospital gowns gives these kids an opportunity to share their feelings about what the hospital gowns mean to them and what they signify,” said UCSF Child Life Services Manager Michael Towne. “The kids are allowed to feel and actively express the way they want to.”

The art therapy program at UCSF Benioff Children’s Hospital provides a creative way for children and their families to communicate and better cope with their hospital experience. Art therapy encourages patient engagement, expression and an increased understanding of the emotional impact of illness and medical treatment.

The Child Life Department recognizes the integral role hospital child life programs play in the healing process and works with children, teens and their families to ensure that each child’s developmental and emotional needs are met.

“Patients need a forum to express what it means to have cancer, or cystic fibrosis or to have experienced a major trauma,” said Towne. “The whole issue of illness has a profound impact on a person’s identity, and awareness of mortality. And sometimes, all the words in the world aren’t going to capture what’s going on.”

Fashion Show

WHEN: Wednesday, Nov. 16 from 2 to 4 p.m.

WHERE: UCSF Benioff Children’s Hospital, 505 Parnassus Ave., Sixth Floor Courtyard”

Oh Hell Yes: UCSF Allows Emergency Room Check-In Online – Wait Just 15 Minutes with InQuickER Service at Parnassus

Tuesday, July 26th, 2011

The average wait for an emergency room visit at UCSF‘s Parnassus Heights campus is 4.5 hours for people with mild medical emergencies? Wow.

Wouldn’t it be nicer to pay $5 to check-in online and then wait at home rather than in the ER?

That’s what UCSF thinks.

Check it:

“UCSF patients with minor medical needs seeking treatment in the Emergency Department now can make an appointment to be seen – waiting at home rather in the hospital – via a new online check-in service called InQuickER.

UCSF Medical Center
UCSF Medical Center is now offering patients with mild medical emergencies a chance to reserve a time to be seen in the Emergency Department using a new online system.

UCSF Medical Center’s Emergency Department (ED) at Parnassus Heights is now offering InQuickER designed for patients with non-threatening minor medical needs.

UCSF patients can register online for a $4.99 fee and pick an open slot for an emergency room visit. The fee will be refunded if they’re not seen within 15 minutes.

In April, UCSF did a trial run with the online service, which 22 people used. UCSF Medical Center launched the system a few weeks ago.

“One thing we encountered during the trial was that a lot of patients were using it inappropriately,” said Jennifer Dearman, the Emergency Department’s patient care manager. “The online registration is screened by ED nurses and we have had to advise some patients to come directly to the ED. This service is for a fast-track kind of patient.”

“For example, a cancer patient on chemotherapy with a fever can have complicated issues and should be seen in the regular ED, so InQuickER is not appropriate for that person.”

Waiting at Home vs. Hospital

About 105 patients a day visit the emergency room at UCSF Medical Center on the Parnassus campus, Dearman said, and the average time between arrival and departure, for those not admitted to the hospital, is four-and-a-half hours.

That’s in keeping with the average wait in 2009 for ER patients throughout California: four hours and 34 minutes –  27 minutes longer than the U.S. average, according to a 2010 report by health care consulting firm Press Ganey.

Dearman said patient satisfaction was the main reason UCSF Medical Center adopted InQuickER. “It also helps us control the flow,” she said. “The general population doesn’t think the emergency room ever has slow times. But it does.”

UCSF is one of 55 health care facilities in 13 states partnering with InQuickER, said spokesman Chris Song. The service, based in Nashville, began in 2006 after its founder, Tyler Kiley, had to go to an emergency room and spent hours witnessing stasis and frustration.

“He just thought there had to be a better way,” Song said. “With our service, you still have to wait but you get to do it somewhere else. Like on your couch instead of being surrounded by other sick people.”

Song said InQuickerER provides patients with convenience, comfort and some level of control. And it allows emergency department staff to know who’s coming and what symptoms they have, so that they can better prepare.

“It can help reduce the burden of peak times and spread it out,” Song said. “It creates more efficiency and a better environment in the waiting room.”

So far, more than 10,000 people have used the service; 95 percent have been seen within the 15-minute window. In a triage situation, of course, even people who have registered will have to wait. When there are delays, users are notified through text messages and emails with updated projections on treatment times.

The service is available online at https://ucsfmedicalcenter.inquicker.com/. It is growing rapidly, Song said, which is not surprising: A study led by San Francisco General Hospital emergency physician Renee Hsia, MD, MSc, found that the number of hospital-based emergency departments in the United States is declining, despite an increase in the number of patients seeking emergency care.

The study by Hsia, an assistant professor in the Department of Emergency Medicine in the UCSF School of Medicine, was published in the Journal of the American Medical Association in May. It reported that 27 percent of urban and suburban emergency rooms have closed in the last two decades.”

Hurray!

Skype Video and Voice Calling Program Comes to UCSF Med Center and Children’s Hospital

Wednesday, April 28th, 2010

The Future Is Now – virtual visits have come to UCSF. So now you can talk to your friend without having to worry about spreading the H1N1 flu or whatever else comes down the pike. Read all about it: 

UCSF Children’s Hospital and UCSF Medical Center have partnered with Skype to help connect hospital inpatients with family members and friends who are unable to visit in person. The innovative new collaboration is the first such partnershipbetween Skype and a hospital.

The Skype video and voice calling programis now available to all inpatients at the UCSF hospitals. Using designated laptop computers with Skype software delivered to the bedside, patients can have virtual visits with family and friends around the globe on a secure network. According to Lila Param, director of pediatric services at UCSF Children’s Hospital, Skype supports the healing process by overcoming geographical boundaries that can lead to a sense of isolation among patients.”

All the deets, after the jump

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UCSF Children’s Hospital Presents “Tomorrow….A Better Day” at the de Young

Monday, May 4th, 2009

San Francisco just saw quite a production – Tomorrow….A Better Day from the UCSF Children’s Hospital at UCSF Medical Center. Teens from The Northwest School came down from Seattle, Washington to do a performance piece based on teens’ experiences with chronic illness and hospitalization.

It was easy to tell the players put a lot of work into it. Here’s a scene from Friday at the de Young Museum‘s Koret Auditorium:

The UCSF Children’s Hospital is something of a hotbed of theatrical productions – take a look here to see other projects the kids are working on. Look for news of future events that you can witness here, on Yelp.

This seems like a great program. Here are the details:

 

Play to explore experiences of chronically ill and hospitalized teens

WHAT:

UCSF Children’s Hospital will present “Tomorrow… A Better Day,” a performance piece based on teens’ experiences with chronic illness and hospitalization. The play is a compilation of writings by current and former teen patients at UCSF, adapted for the stage by teachers and students at the arts-focused Northwest School in Seattle. Healthy teens from the Northwest School will travel to San Francisco to perform the piece, which captures the many facets of how teens experience healthcare, and shows how creativity and artistic expression marshal the healing process.

WHEN:

Thursday, April 30, at 12:15 PM, and Friday, May 1, at 3 PM
A question/answer session will immediately follow each performance.

WHERE:

April 30 performance – Cole Hall, UCSF, 513 Parnassus Ave., San Francisco
May 1 performance – The de Young Museum, Koret Auditorium,
50 Hagiwara Tea Garden Dr., Golden Gate Park, San Francisco

WHO:

Performers, UCSF Child Life Specialists, UCSF teen patients and their families, UCSF Children’s Hospital leadership

CONTACT:

If you plan to attend either performance, please RSVP to Kate Schoen at (415) 476-2557 or kschoen@pubaff.ucsf.edu. On the day of each event, contact Kate Schoen on mobile phone (415) 672-6875.

BACKGROUND INFORMATION:

“Tomorrow…A Better Day” was created with support from the Fine Arts Museums of San Francisco. The idea for the project stemmed from the UCSF Children’s Hospital Child Life Department, whose staff wanted to broaden programming and support for the teen patient population. In 2007, the department began offering a weekend creative arts program for teenagers, many of whom were confined to their hospital beds.

One of the nation’s top children’s hospitals, UCSF Children’s Hospital creates an environment where children and their families find compassionate care at the healing edge of scientific discovery, with more than 150 experts in 50 medical specialties serving patients throughout Northern California and beyond. The hospital admits about 5,000 children each year, including 2,000 babies born in the hospital.